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Chip 2002 July
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chkfail.txt
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Text File
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2002-01-24
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4KB
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118 lines
Xteq Systems X-Setup - System Check Failed
_____________________________________________________
PREFACE
First of all, we are sorry that you have problems with
Xteq X-Setup. X-Setup uses only system components that
are included in ANY Windows edition since Windows 98.
However, since there are millions of possible
configurations, we have create this check so you can
be sure that X-Setup works the way you expect it.
If we wouldn't perform this check on start-up, you
possible would see "strange" effects when using X-Setup.
_____________________________________________________
COMPONENTS
The easiest way to get all components for X-Setup is to
perform a full install of Microsoft Internet Explorer 4.0
or upward. Microsoft Internet Explorer can be downloaded
for free from
http://www.microsoft.com/ie/
If you prefer to not have Internet Explorer installed,
this isn't a problem. All the components you need are also
available on a standalone bases so you can use X-Setup
without Internet Explorer.
_____________________________________________________
- Step 1.1 -
The file "Riched20.dll" in your \system folder is missing.
It is included in any Windows Edition since Windows 98.
It is also included with many applications, for example with
the free "Microsoft Word 97 Viewer". You can download this
viewer from
http://office.microsoft.com/downloads/9798/wd97vwr32.aspx
(File name is wd97vwr32.exe)
_____________________________________________________
- Step 1.2 -
This step should never pop up. If so, please contact us
at info@xteq.com
_____________________________________________________
- Step 1.3 -
The HTML Help engine was not found. HTML Help is included
in any modern application for Windows 2000 but you can
also download it from
http://www.microsoft.com/downloads/release.asp?ReleaseID=30328
_____________________________________________________
- Step 2.1 -
- Step 2.2 -
- Step 2.3 -
- Step 2.4 -
- Step 3.1 -
The noted BPL file is missing. It is included with
SETUP.EXE of X-Setup, so simply reinstall X-Setup to
get this file again.
If the error persists after a fresh install, delete
the folder where you installed X-Setup (e.g.
C:\Program Files\X-Setup) using Windows Explorer and
re-install again. In some very rare cases this file
is locked so SETUP.EXE can't overwrite the existing
file with a new version.
_____________________________________________________
- Step 3.2 -
The file MSScript.OCX is missing or not properly
registered. SETUP.EXE should copy this file and
register it. First try to use SETUP.EXE again.
If this is of no help, go to the path where you have
X-Setup installed, open the "bin" folder and double-click
the file "XQXSetupCompReg.exe" (you should notice it
directly - it has a black chip as icon). When started,
you should see some "Registration success" messages.
_____________________________________________________
- Step 3.3 -
If this check failed, it means that the script
language "VBScript" is not installed on your system.
Simply download the Microsoft Scripting Engine which
included VBScript by default:
http://www.microsoft.com/msdownload/vbscript/scripting.asp
_____________________________________________________
- Step 4.1 -
- Step 4.2 -
The core components for X-Setup cannot be found. Only
possible solution: re-run SETUP.EXE again.
If this is of no help, go to the path where you have
X-Setup installed, open the "bin" folder and double-click
the file "XQXSetupCompReg.exe" (you should notice it
directly - it has a black chip as icon). When started,
you should see some "Registration success" messages.
If even is of no help, you need to contact Support at
http://www.xteq.com/support/
_____________________________________________________
Copyright ⌐ Xteq Systems - All Rights Reserved
http://www.xteq.com